Mobile Device Data Recovery » Portable Hard Drive Recovery

If you dropped your Portable hard drive and now you can’t access it, STOP, turn it off and do not turn the power on. Turning it on and off hoping it will fix itself will only make your situation worse and may even cause your external hard drive to become unrecoverable.

If your hard drive is clicking, beeping or making any unusual sounds, turn it off and call for professional help.

Typical causes of an external hard drive failure include inadequate cooling or ventilation which will cause the drive to overheat. The leading cause of portable external hard drive failure is being dropped. In either of these cases we can help you get your data back.

The leading cause of external hard drive failure is being dropped. This causes internal physical damage to the drive, which can cause platters to become mis-aligned or the heads to stick and makes the data unreadable.

A second reason for portable hard drive failure is overheating. From our experience, many external drives just do not have adequate ventilation or fan power to keep the drive cool enough which leads to drive failure. This can also be caused from the external drive being backed up against a wall, where it prevents proper air circulation.



External hard drives are commonly used as a backup device for pictures, files, and other documents. That is why it is so important to make sure your external drive is properly taken care of. And that you back it up to another device or the cloud regularly.



Here are some tips if you suffering from a failing external drive.

  1. Immediately turn off your external drive
  2. Disconnect it from your computer and power supply
  3. Do not to try any type of recovery or check disk on your failed or damaged external hard drive.
  4. If it was dropped, knocked over or is making unusual sounds, DO NOT turn it on!
  5. Call a professional data recovery company.

    We know how important your data is and that every single person has data on their hard drive that may be impossible to replace. That is why we work so hard to help you get whatever precious information or photos you lost back. We promise to exhaust every effort to recover your files.


ADR Data recovers data from all portable drives running on any system

  • Windows 10
  • Windows 7
  • Windows Vista
  • Windows XP
  • Windows 2003
  • Windows 2000
  • Windows NT
  • Mac (All Versions of OS)
  • Novell
  • Linux (All Distributions)
  • Lacie, IBM, AIX, HP UX IBM
  • Sun Solaris
  • UNIX (All Flavors)

Office Documents Recovered
(Pictures, Documents, Spreadsheets, Powerpoint Presentations, etc.)

Database Recovery
(SQL, mySQL, Access, Exchange Server, etc.)

Accounting and Financial Data
(QuickBooks, Peachtree, etc)

RAID Recovery
(All variations and RAID configurations, Hardware and software RAIDs, Virtual machines, etc.)